{"id":96376,"date":"2022-10-24T11:57:54","date_gmt":"2022-10-24T11:57:54","guid":{"rendered":"https:\/\/www.nettali.com\/?p=96376"},"modified":"2022-10-24T11:57:54","modified_gmt":"2022-10-24T11:57:54","slug":"plainte-de-wave-free-mis-en-demeure-par-lartp","status":"publish","type":"post","link":"https:\/\/www.nettali.com\/2022\/10\/24\/plainte-de-wave-free-mis-en-demeure-par-lartp\/","title":{"rendered":"PLAINTE DE WAVE - Free mis en demeure par l'Artp"},"content":{"rendered":"<p><strong>NETTALI.COM - Pour non-respect des dispositions du Code des communications \u00e9lectroniques et du cahier des charges, Saga Africa Holdings Limited SA est mise en demeure par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP). Une lettre a \u00e9t\u00e9 envoy\u00e9e \u00e0 cet effet \u00e0 ladite soci\u00e9t\u00e9. <\/strong><\/p>\n<p>L\u2019ARTP y rappelle avoir re\u00e7u une r\u00e9clamation de Wave Mobile Money SA, dans laquelle elle a mentionn\u00e9 une notification de dysfonctionnement des APIs de Saga Africa sur la vente de cr\u00e9dits t\u00e9l\u00e9phoniques. Ce qui a entrain\u00e9 un \u2018\u2019blocage\u2019\u2019 du service concern\u00e9.<\/p>\n<p>Ainsi, depuis le 6 ao\u00fbt, les clients de Wave n\u2019arrivent plus \u00e0 acheter du cr\u00e9dit Free \u00e0 partir de leur compte. Au m\u00eame moment, les clients de Free Money, My TouchPoint, Ecobank Mobile Express et Kpay arrivent \u00e0 acheter du cr\u00e9dit t\u00e9l\u00e9phonique Free. \u2018<em>\u2019Par respect pour le principe du contradictoire, nous vous avons transmis ledit courrier et vous avions demand\u00e9 de nous faire parvenir vos observations, au plus tard le mardi 16 ao\u00fbt 2022. \u00c0 ce jour, nous n\u2019avons re\u00e7u aucune observation de votre part\u2019\u2019<\/em>, lit-on dans la lettre de l\u2019ARTP.<\/p>\n<p>Les agents de l\u2019ARTP ont effectu\u00e9 des tests pour v\u00e9rifier les all\u00e9gations de Wave. Elles se sont av\u00e9r\u00e9es. Un manquement grave des principes d\u2019\u00e9galit\u00e9 de traitement, de non-discrimination, de concurrence saine et loyale est ainsi not\u00e9. <em>\u2018\u2019Nous tenons \u00e0 vous rappeler qu\u2019aux termes de l\u2019article 22 de la loi n\u00b02018-28 du 12 d\u00e9cembre 2018 portant Code des communications \u00e9lectroniques, sauf d\u00e9cision prise en application d\u2019une l\u00e9gislation et\/ou d\u2019une r\u00e9glementation nationale, toute personne physique ou morale qui remplit les conditions contractuelles et financi\u00e8res propos\u00e9es par un op\u00e9rateur ne peut se voir refuser la fourniture de ses services, si elle en a formul\u00e9 la demande\u2019\u2019<\/em>, ajoute-t-on.<\/p>\n<p>L\u2019ARTP rappelle que <em>\u2018\u2019tout utilisateur d\u2019un service de communication \u00e9lectronique qui respecte les conditions contractuelles et financi\u00e8res souscrites peut se voir d\u00e9connecter du r\u00e9seau et service, \u00e0 moins qu\u2019il en fasse la demande expresse, sauf en cas d\u2019urgence ou pour des raisons de s\u00e9curit\u00e9 publique\u2019\u2019<\/em>, lit-on dans la lettre.<\/p>\n<p>Par ailleurs, des auditions se sont tenues. Les agents de Saga Africa Holdings Limited n\u2019ont su apporter des arguments convaincants. L\u2019ARTP est revenue sur des dispositions r\u00e9glementaires pour motiver sa d\u00e9cision. Parmi ces derni\u00e8res, l\u2019interdiction de limiter l\u2019acc\u00e8s au march\u00e9 ou le libre exercice de la concurrence par d\u2019autres entreprises, l\u2019abus de position dominante pr\u00e9vu \u00e0 l\u2019article 85. Aussi, plusieurs autres dispositions r\u00e9glementaires ont \u00e9t\u00e9 viol\u00e9es par Saga Africa Holdings Limites SA. Ainsi, Wave Mobile Money SA \u2018\u2019n\u2019est pas trait\u00e9e dans les m\u00eames conditions que les autres op\u00e9rateurs de plateformes de paiements digitaux.<\/p>\n<p><em>\"\u00c0 la lumi\u00e8re des faits expos\u00e9s et relativement au caract\u00e8re urgent au regard des cons\u00e9quences \u00e9conomiques que de tels faits engendrent, nous vous mettons en demeure de proc\u00e9der, sous huitaine, \u00e0 compter de la r\u00e9ception de la pr\u00e9sente, au r\u00e9tablissement du service interrompu, conform\u00e9ment \u00e0 vos obligations l\u00e9gislatives et r\u00e9glementaires susrappel\u00e9es. Pass\u00e9 ce d\u00e9lai, nous nous r\u00e9servons le droit d\u2019appliquer dans toute sa rigueur les dispositions de l\u2019article 177 et suivants de la loi n\u00b02018-28 du 12 d\u00e9cembre 2018 portant Code des communications \u00e9lectroniques\u2019\u2019<\/em>, pr\u00e9cise l\u2019ARTP.<\/p>\n<div class='share-to-whatsapp-wrapper'><div class='share-on-whsp'>PARTAGER SUR : <\/div><a data-text='PLAINTE DE WAVE - Free mis en demeure par l'Artp' data-link='https:\/\/www.nettali.com\/2022\/10\/24\/plainte-de-wave-free-mis-en-demeure-par-lartp\/' class='whatsapp-button whatsapp-share'>WhatsApp<\/a><div class='clear '><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>NETTALI.COM - Pour non-respect des dispositions du Code des communications \u00e9lectroniques et du cahier des charges, Saga Africa Holdings Limited SA est mise en demeure par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP). Une lettre a \u00e9t\u00e9 envoy\u00e9e \u00e0 cet effet \u00e0 ladite soci\u00e9t\u00e9. L\u2019ARTP y rappelle avoir re\u00e7u une r\u00e9clamation de Wave [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":96377,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.8 (Yoast SEO v17.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PLAINTE DE WAVE - Free mis en demeure par l&#039;Artp | Nettali.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nettali.com\/2022\/10\/24\/plainte-de-wave-free-mis-en-demeure-par-lartp\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PLAINTE DE WAVE - Free mis en demeure par l&#039;Artp\" \/>\n<meta property=\"og:description\" content=\"NETTALI.COM - Pour non-respect des dispositions du Code des communications \u00e9lectroniques et du cahier des charges, Saga Africa Holdings Limited SA est mise en demeure par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP). 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