{"id":84844,"date":"2022-04-16T03:34:37","date_gmt":"2022-04-16T03:34:37","guid":{"rendered":"https:\/\/www.nettali.com\/?p=84844"},"modified":"2022-04-16T03:34:37","modified_gmt":"2022-04-16T03:34:37","slug":"sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp","status":"publish","type":"post","link":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/","title":{"rendered":"SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP"},"content":{"rendered":"<p>NETTALI.COM - Apr\u00e8s l\u2019annonce des d\u00e9cisions prises par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP) d\u2019appliquer des p\u00e9nalit\u00e9s aux trois op\u00e9rateurs de t\u00e9l\u00e9communications Sonatel, Saga Africa Holdings Limited et Expresso S\u00e9n\u00e9gal, des contestations ont \u00e9t\u00e9 \u00e9mises. Dans ce sens, les trois op\u00e9rateurs ont saisi l\u2019ARTP d\u2019un recours gracieux, conform\u00e9ment \u00e0 l\u2019article 223 du Code des communications \u00e9lectroniques qui leur accorde cette facult\u00e9.<\/p>\n<p>Hier l\u2019ARTP, dans le traitement desdits recours, a d\u00e9cid\u00e9 de revoir les p\u00e9nalit\u00e9s appliqu\u00e9es pour manquements dans la qualit\u00e9 de service fournie par leurs r\u00e9seaux de t\u00e9l\u00e9communications. L\u2019autorit\u00e9 a pris en compte, au-del\u00e0 des arguments pr\u00e9sent\u00e9s par les op\u00e9rateurs, les int\u00e9r\u00eats des consommateurs qui avaient exprim\u00e9 le souhait de voir les produits des sanctions b\u00e9n\u00e9ficier aux utilisateurs.<\/p>\n<p>\u201cC\u2019est la raison pour laquelle elle a proc\u00e9d\u00e9 \u00e0 la modification des p\u00e9nalit\u00e9s initiales, de mani\u00e8re \u00e0 privil\u00e9gier les investissements sur le r\u00e9seau au b\u00e9n\u00e9fice des utilisateurs. Pour ce faire, les op\u00e9rateurs ont \u00e9t\u00e9 amen\u00e9s \u00e0 s\u2019engager, en plus des investissements qui \u00e9taient pr\u00e9vus\u00a0 dans leur plan d\u2019investissement, \u00e0 consacrer une enveloppe sp\u00e9cifique destin\u00e9e \u00e0 am\u00e9liorer de mani\u00e8re significative la qualit\u00e9 des services offerts aux consommateurs, en se conformant aux meilleurs standards internationaux\u2019\u2019, pr\u00e9cise-t-on dans un communiqu\u00e9 re\u00e7u \u00e0 \u201cEnQu\u00eate\u2019\u2019.<\/p>\n<p>\u201cC\u2019est ainsi que la nouvelle d\u00e9cision de sanction aura pour effet de mettre \u00e0 la charge des op\u00e9rateurs, pour Sonatel : une p\u00e9nalit\u00e9 de 2 509 156 863 F CFA vers\u00e9e au Tr\u00e9sor public assortie d\u2019un engagement d\u2019investissement compl\u00e9mentaire de 20 milliards francs CFA pour am\u00e9liorer la couverture et la qualit\u00e9 de service de son r\u00e9seau, sur une p\u00e9riode maximale allant jusqu\u2019au mois de d\u00e9cembre 2023 ; pour Saga Africa Holdings Limited : une p\u00e9nalit\u00e9 de 436 540 113 F CFA vers\u00e9e au Tr\u00e9sor public, assortie d\u2019un engagement d\u2019investissement compl\u00e9mentaire d\u2019un milliard 699 millions 677 mille 014 francs CFA pour am\u00e9liorer la couverture et la qualit\u00e9 de service de son r\u00e9seau, sur une p\u00e9riode maximale allant jusqu\u2019au mois de d\u00e9cembre 2023 ; pour Expresso S\u00e9n\u00e9gal : une p\u00e9nalit\u00e9 de 191 980 403 F CFA vers\u00e9e au Tr\u00e9sor public, assortie d\u2019un engagement d\u2019investissement compl\u00e9mentaire d\u2019un milliard 191 millions 904 mille 044 francs CFA pour am\u00e9liorer la couverture et la qualit\u00e9 de service de son r\u00e9seau, sur une p\u00e9riode maximale allant jusqu\u2019au mois de d\u00e9cembre 2023\u2019\u2019, d\u2019apr\u00e8s la note.<\/p>\n<p>Il y est \u00e9galement indiqu\u00e9 que cette nouvelle r\u00e9orientation des sanctions initiales aura le m\u00e9rite de r\u00e9parer directement le pr\u00e9judice subi par les consommateurs, de faire valoir la responsabilit\u00e9 soci\u00e9tale morale des op\u00e9rateurs, en plus de leurs obligations r\u00e9glementaires intrins\u00e8ques et surtout de pr\u00e9senter une variation globale positive de 28,32 %, soit en valeur absolue nette, 5 744 971 480 F CFA\u2019\u2019.<\/p>\n<p>Aussi, \u201cpour s\u2019assurer du respect strict des engagements des op\u00e9rateurs, l\u2019ARTP mettra en place un dispositif de suivi et de contr\u00f4le, notamment par le recours \u00e0 un expert choisi par elle-m\u00eame et dont les honoraires seront \u00e0 la charge des op\u00e9rateurs\u2019\u2019, pr\u00e9cise-t-on.<\/p>\n<p>Pour rappel, l\u2019ARTP avait prononc\u00e9, le 9 d\u00e9cembre dernier \u00e0 l\u2019encontre des op\u00e9rateurs, des sanctions p\u00e9cuniaires. Ainsi, Sonatel devait payer 16 727 712 422 F CFA, alors qu\u2019il \u00e9tait r\u00e9clam\u00e9 2 528 108 092 F CFA \u00e0 Saga Africa Holdings Limited. Quant \u00e0 Expresso S\u00e9n\u00e9gal, il devait payer une p\u00e9nalit\u00e9 de 1 028 466 443 F CFA.<\/p>\n<div class='share-to-whatsapp-wrapper'><div class='share-on-whsp'>PARTAGER SUR : <\/div><a data-text='SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP' data-link='https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/' class='whatsapp-button whatsapp-share'>WhatsApp<\/a><div class='clear '><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>NETTALI.COM - Apr\u00e8s l\u2019annonce des d\u00e9cisions prises par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP) d\u2019appliquer des p\u00e9nalit\u00e9s aux trois op\u00e9rateurs de t\u00e9l\u00e9communications Sonatel, Saga Africa Holdings Limited et Expresso S\u00e9n\u00e9gal, des contestations ont \u00e9t\u00e9 \u00e9mises. Dans ce sens, les trois op\u00e9rateurs ont saisi l\u2019ARTP d\u2019un recours gracieux, conform\u00e9ment \u00e0 l\u2019article 223 du [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":41016,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.8 (Yoast SEO v17.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP | Nettali.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP\" \/>\n<meta property=\"og:description\" content=\"NETTALI.COM - Apr\u00e8s l\u2019annonce des d\u00e9cisions prises par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP) d\u2019appliquer des p\u00e9nalit\u00e9s aux trois op\u00e9rateurs de t\u00e9l\u00e9communications Sonatel, Saga Africa Holdings Limited et Expresso S\u00e9n\u00e9gal, des contestations ont \u00e9t\u00e9 \u00e9mises. Dans ce sens, les trois op\u00e9rateurs ont saisi l\u2019ARTP d\u2019un recours gracieux, conform\u00e9ment \u00e0 l\u2019article 223 du [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/\" \/>\n<meta property=\"og:site_name\" content=\"Nettali.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nettalicom\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-16T03:34:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/Artp-Senegal.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"639\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thierno Diop\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.nettali.com\/#website\",\"url\":\"https:\/\/www.nettali.com\/\",\"name\":\"Nettali.com\",\"description\":\"Le rendez-vous critique du Net\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.nettali.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#primaryimage\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/Artp-Senegal.jpg\",\"contentUrl\":\"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/Artp-Senegal.jpg\",\"width\":960,\"height\":639},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#webpage\",\"url\":\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/\",\"name\":\"SANCTIONS CONTRE LES OP\\u00c9RATEURS DE T\\u00c9L\\u00c9PHONIE - Le r\\u00e9trop\\u00e9dalage de l\\u2019ARTP | Nettali.com\",\"isPartOf\":{\"@id\":\"https:\/\/www.nettali.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#primaryimage\"},\"datePublished\":\"2022-04-16T03:34:37+00:00\",\"dateModified\":\"2022-04-16T03:34:37+00:00\",\"author\":{\"@id\":\"https:\/\/www.nettali.com\/#\/schema\/person\/8a06c6bd7b19304cf4bf985862900b5b\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.nettali.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SANCTIONS CONTRE LES OP\\u00c9RATEURS DE T\\u00c9L\\u00c9PHONIE - Le r\\u00e9trop\\u00e9dalage de l\\u2019ARTP\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.nettali.com\/#\/schema\/person\/8a06c6bd7b19304cf4bf985862900b5b\",\"name\":\"Thierno Diop\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.nettali.com\/#personlogo\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c8ca58550c94fd2ac856d27391a6c866?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c8ca58550c94fd2ac856d27391a6c866?s=96&d=mm&r=g\",\"caption\":\"Thierno Diop\"},\"sameAs\":[\"https:\/\/nettali.com\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP | Nettali.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/","og_locale":"fr_FR","og_type":"article","og_title":"SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP","og_description":"NETTALI.COM - Apr\u00e8s l\u2019annonce des d\u00e9cisions prises par l\u2019Autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (ARTP) d\u2019appliquer des p\u00e9nalit\u00e9s aux trois op\u00e9rateurs de t\u00e9l\u00e9communications Sonatel, Saga Africa Holdings Limited et Expresso S\u00e9n\u00e9gal, des contestations ont \u00e9t\u00e9 \u00e9mises. Dans ce sens, les trois op\u00e9rateurs ont saisi l\u2019ARTP d\u2019un recours gracieux, conform\u00e9ment \u00e0 l\u2019article 223 du [&hellip;]","og_url":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/","og_site_name":"Nettali.com","article_publisher":"https:\/\/www.facebook.com\/nettalicom","article_published_time":"2022-04-16T03:34:37+00:00","og_image":[{"width":960,"height":639,"url":"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/Artp-Senegal.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Thierno Diop","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.nettali.com\/#website","url":"https:\/\/www.nettali.com\/","name":"Nettali.com","description":"Le rendez-vous critique du Net","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nettali.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"ImageObject","@id":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#primaryimage","inLanguage":"fr-FR","url":"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/Artp-Senegal.jpg","contentUrl":"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/Artp-Senegal.jpg","width":960,"height":639},{"@type":"WebPage","@id":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#webpage","url":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/","name":"SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP | Nettali.com","isPartOf":{"@id":"https:\/\/www.nettali.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#primaryimage"},"datePublished":"2022-04-16T03:34:37+00:00","dateModified":"2022-04-16T03:34:37+00:00","author":{"@id":"https:\/\/www.nettali.com\/#\/schema\/person\/8a06c6bd7b19304cf4bf985862900b5b"},"breadcrumb":{"@id":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.nettali.com\/2022\/04\/16\/sanctions-contre-les-operateurs-de-telephonie-le-retropedalage-de-lartp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.nettali.com\/"},{"@type":"ListItem","position":2,"name":"SANCTIONS CONTRE LES OP\u00c9RATEURS DE T\u00c9L\u00c9PHONIE - Le r\u00e9trop\u00e9dalage de l\u2019ARTP"}]},{"@type":"Person","@id":"https:\/\/www.nettali.com\/#\/schema\/person\/8a06c6bd7b19304cf4bf985862900b5b","name":"Thierno Diop","image":{"@type":"ImageObject","@id":"https:\/\/www.nettali.com\/#personlogo","inLanguage":"fr-FR","url":"https:\/\/secure.gravatar.com\/avatar\/c8ca58550c94fd2ac856d27391a6c866?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c8ca58550c94fd2ac856d27391a6c866?s=96&d=mm&r=g","caption":"Thierno Diop"},"sameAs":["https:\/\/nettali.com"]}]}},"_links":{"self":[{"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/posts\/84844"}],"collection":[{"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/comments?post=84844"}],"version-history":[{"count":1,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/posts\/84844\/revisions"}],"predecessor-version":[{"id":84845,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/posts\/84844\/revisions\/84845"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/media\/41016"}],"wp:attachment":[{"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/media?parent=84844"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/categories?post=84844"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nettali.com\/rest\/wp\/v2\/tags?post=84844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}