{"id":77083,"date":"2021-12-09T22:23:27","date_gmt":"2021-12-09T22:23:27","guid":{"rendered":"https:\/\/www.nettali.com\/?p=77083"},"modified":"2021-12-10T09:10:11","modified_gmt":"2021-12-10T09:10:11","slug":"manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free","status":"publish","type":"post","link":"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/","title":{"rendered":"MANQUEMENTS DANS LA QUALIT\u00c9 DE SERVICE - De lourdes sanctions p\u00e9cuniaires inflig\u00e9es \u00e0 Expresso, Sonatel et Free"},"content":{"rendered":"<p><strong>NETTALI.COM-L\u2019autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (Artp) a inflig\u00e9 de lourdes sanctions aux op\u00e9rateurs de t\u00e9l\u00e9phonie en l\u2019occurrence Sonatel, Expresso et Saga Africa. <\/strong><\/p>\n<p>De lourdes sanctions p\u00e9cuniaires ont \u00e9t\u00e9 inflig\u00e9es \u00e0 Expresso, Sonatel et Free.\u00a0Ce, au vu des manquements constat\u00e9s dans la qualit\u00e9 de service et \u00e0 l\u2019aune des obligations contenues dans les cahiers des charges.<\/p>\n<p>Une p\u00e9nalit\u00e9 de 1 028 466 443 F CFA hors taxes est appliqu\u00e9e \u00e0 l'op\u00e9rateur de communications \u00e9lectroniques EXPRESSO SENEGAL.<\/p>\n<p>De m\u00eame une p\u00e9nalit\u00e9 de 2.528.108.092 hors taxes est appliqu\u00e9e \u00e0 l'op\u00e9rateur de communications \u00e9lectroniques SAGA AFRICA HOLDINGS LIMITED (FREE).<\/p>\n<p>Une p\u00e9nalit\u00e9 de 16 727 712 422 francs CFA hors taxes est appliqu\u00e9e \u00e0 l'op\u00e9rateur de communications \u00e9lectroniques SONATEL.<\/p>\n<p>En effet, en vertu des dispositions de la loi n\u00b0 2018-28 du 12 D\u00e9cembre 2018, portant Code des Communications \u00e9lectroniques, l\u2019Autorit\u00e9 de R\u00e9gulation des T\u00e9l\u00e9communications et des Postes a pour mission de veiller \u00e0 l\u2019application de la r\u00e8glementation des secteurs r\u00e9gul\u00e9s. A ce titre, elle est charg\u00e9e du suivi et du contr\u00f4le des obligations fix\u00e9es dans les cahiers des charges des op\u00e9rateurs titulaires de licence notamment celles qui sont relatives \u00e0 la couverture des r\u00e9seaux et \u00e0 la qualit\u00e9 de service.<\/p>\n<p>C\u2019est dans ce cadre que l\u2019ARTP a r\u00e9alis\u00e9, du 16 ao\u00fbt au 10 novembre 2021, une large campagne de mesure de la qualit\u00e9 de service et de la couverture des r\u00e9seaux mobiles 2G, 3G et 4 G exploit\u00e9s par les op\u00e9rateurs sur l\u2019ensemble du territoire national (les 46 d\u00e9partements, les axes routiers \u00e0 savoir les RN1 \u00e0 7 et les autoroutes ILA TOUBA et DAKAR-MBOUR).<\/p>\n<p>Par respect pour le principe du contradictoire, les r\u00e9sultats ont au pr\u00e9alable \u00e9t\u00e9 transmis aux op\u00e9rateurs, \u00e0 l\u2019issue de la campagne. D\u2019ailleurs, lesdits op\u00e9rateurs ont transmis \u00e0 l\u2019ARTP leurs observations qui ont \u00e9t\u00e9 bien analys\u00e9es.<\/p>\n<div class='share-to-whatsapp-wrapper'><div class='share-on-whsp'>PARTAGER SUR : <\/div><a data-text='MANQUEMENTS DANS LA QUALIT\u00c9 DE SERVICE - De lourdes sanctions p\u00e9cuniaires inflig\u00e9es \u00e0 Expresso, Sonatel et Free' data-link='https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/' class='whatsapp-button whatsapp-share'>WhatsApp<\/a><div class='clear '><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>NETTALI.COM-L\u2019autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (Artp) a inflig\u00e9 de lourdes sanctions aux op\u00e9rateurs de t\u00e9l\u00e9phonie en l\u2019occurrence Sonatel, Expresso et Saga Africa. De lourdes sanctions p\u00e9cuniaires ont \u00e9t\u00e9 inflig\u00e9es \u00e0 Expresso, Sonatel et Free.\u00a0Ce, au vu des manquements constat\u00e9s dans la qualit\u00e9 de service et \u00e0 l\u2019aune des obligations contenues dans les [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":40995,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.8 (Yoast SEO v17.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MANQUEMENTS DANS LA QUALIT\u00c9 DE SERVICE - De lourdes sanctions p\u00e9cuniaires inflig\u00e9es \u00e0 Expresso, Sonatel et Free | Nettali.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MANQUEMENTS DANS LA QUALIT\u00c9 DE SERVICE - De lourdes sanctions p\u00e9cuniaires inflig\u00e9es \u00e0 Expresso, Sonatel et Free\" \/>\n<meta property=\"og:description\" content=\"NETTALI.COM-L\u2019autorit\u00e9 de r\u00e9gulation des t\u00e9l\u00e9communications et des postes (Artp) a inflig\u00e9 de lourdes sanctions aux op\u00e9rateurs de t\u00e9l\u00e9phonie en l\u2019occurrence Sonatel, Expresso et Saga Africa. De lourdes sanctions p\u00e9cuniaires ont \u00e9t\u00e9 inflig\u00e9es \u00e0 Expresso, Sonatel et Free.\u00a0Ce, au vu des manquements constat\u00e9s dans la qualit\u00e9 de service et \u00e0 l\u2019aune des obligations contenues dans les [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/\" \/>\n<meta property=\"og:site_name\" content=\"Nettali.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nettalicom\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-09T22:23:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-10T09:10:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/ARTP.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"587\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fatou\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.nettali.com\/#website\",\"url\":\"https:\/\/www.nettali.com\/\",\"name\":\"Nettali.com\",\"description\":\"Le rendez-vous critique du Net\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.nettali.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/#primaryimage\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/ARTP.jpg\",\"contentUrl\":\"https:\/\/www.nettali.com\/wp-content\/uploads\/2020\/07\/ARTP.jpg\",\"width\":1024,\"height\":587},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/#webpage\",\"url\":\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/\",\"name\":\"MANQUEMENTS DANS LA QUALIT\\u00c9 DE SERVICE - De lourdes sanctions p\\u00e9cuniaires inflig\\u00e9es \\u00e0 Expresso, Sonatel et Free | Nettali.com\",\"isPartOf\":{\"@id\":\"https:\/\/www.nettali.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/#primaryimage\"},\"datePublished\":\"2021-12-09T22:23:27+00:00\",\"dateModified\":\"2021-12-10T09:10:11+00:00\",\"author\":{\"@id\":\"https:\/\/www.nettali.com\/#\/schema\/person\/418274a86bdf87caff7a3ef476bd0bbf\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.nettali.com\/2021\/12\/09\/manquements-dans-la-qualite-de-service-de-lourdes-sanctions-pecuniaires-infligees-a-expresso-sonatel-et-free\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.nettali.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MANQUEMENTS DANS LA QUALIT\\u00c9 DE SERVICE &#8211; 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